Privacy Policy
This privacy policy will explain how Quaive uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
What data do we collect?
Quaive collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Quaive with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
Quaive may also receive your data indirectly from the following sources:
- When one of our partners relays your information to us.
How will we use your data?
Quaive collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
If you agree, Quaive will share your data with our partner companies so that they may offer you their products and services:
- Syslab.com
- Imio
How do we store your data?
Quaive securely stores your data electronically in our email, newsletter and CRM systems.
Quaive will keep your contact information for two months after you have unsubscribed from our email newsletter, or for five years after your contract with us ends, whichever is latest. Once this time period has expired, we will delete your data by removing your records from our systems.
Marketing
Quaive would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies:
- Syslab.com
- Imio
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Quaive from contacting you for marketing purposes or giving your data to our partners.
If you no longer wish to be contacted for marketing purposes, please send an email with the subject “unsubscribe” to info@quaive.com.
What are your data protection rights?
Quaive would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Quaive for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Quaive correct any information you believe is inaccurate. You also have the right to request Quaive to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Quaive erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Quaive restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Quaive’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Quaive transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@quaive.com
Call us at: +31 654 355 636
Or write to us: Capucijnenstraat 21 C03, 6211 RN Maastricht, The Netherlands.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
We understand you don’t like to be tracked, hence we minimize the amount of information we collect and store in cookies.
Quaive uses cookies in a range of ways to improve your experience on our website, including:
- Remembering your preferred language
- Understanding how people use our website so that we can make it more intuitive
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Quaive uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer.
Analytics – Quaive uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Quaive website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Quaive keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 September 2024.
How to contact us
If you have any questions about Quaive’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: legal254@quaive.com
Call us: +31 654 355 636
Or write to us: Capucijnenstraat 21 C03, 6211 RN Maastricht, The Netherlands.